Our Advice To Our Clients and Carers
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Seek help, assistance, guidance, treatment, therapies on time. Earlier the better.
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Take your prescribed medicines, inform of any concerns, complete your follow up and treatment needs.
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Take up the challenge of a healthy, active lifestyle. Find your interest and passion. Ground to your reality. Check your expectations and desires/wishes. Focus on your effort.
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Overcome bias of superstitious beliefs. Beware of advisors from different belief systems and their remedies for mental illness.
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Kindly engage wholeheartedly in your treatment program
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Overcome your hesitation and stigma in society of mental health problems. Mental illness is only a temporary small part of your brain’s dysfunction. Do not make it your entire life and lived experience.
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Brain, body, mind, and gut are interconnected. Treat them together.
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Value mental health service and mental health professionals
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Please don’t self-diagnose on google
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Please don’t snitch on other professionals
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We value your feedback but please base your expectations on your willingness to engage, seek holistic and complete care, and willingness to pay and make your valuable time available to us for your treatment needs. Pls don’t judge us in your first contact with us. We don’t definitely judge you throughout your treatment program with us. Pls only provide anonymised reviews on google and we do not recommend you putting out your health details on google. We would suggest that you review us on google as if you had taken someone else to our centre and how they benefited. This is to protect your privacy and confidentiality. Pls feel confident to inform us of your dissatisfaction while you are engaging with us so that it is constructive and we can do more for you. It is not of much use to you if you did that on google and disengage from us. Gently inform us of your dissatisfaction and we will serve you better; review us on Google if you benefitted and we will grow better in our establishment while being grateful to your generous compliment to us on Google reviews.
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We are unable to give any discounts in our fee structure. Kindly bear with us.
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We only provide mental health and related medications at our centre. You can also arrange a courier pick up from our centre to your destination anywhere in India. We make a lot of effort to source mental health medicines as they are often unavailable in the market. We also provide nootropics and neutraceuticals for body/brain/mind improvement that has been researched as good quality products from Indian manufacturers and occasionally import them. We only provide them at MRP. Pls do not seek discount on these prices. You are free to source your medicines from any other pharmacy. Our nutritional and neutraceutical advice and follow up is contingent to you buying products from our centre only as we are unable to verify the credibility of products you may choose to buy elsewhere or online (nootropics and neutraceuticals are not regulated by FDA/medical regulators. They are certified products by FSAI in India). We recommend only those products known from research to be beneficial. We also only choose products from the Indian market with certified quality control measures. We also import certain products of verified quality currently not manufactured in India.